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Diabetes at Work



Planning Guide

Assessment Tool

Choosing a Health Plan

Lesson Plans

Fact Sheets

Diabetes At Work Workshops


Frequently Asked Questions (FAQ's)
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Frequently Asked Questions

Not sure if you can photocopy and distribute materials on Wondering if you can get your URL posted on Answers to these questions and more are provided below.

If you have additional questions, go to the Contact Us section and e-mail your questions to us.

Permission and Cost for Using Materials

  1. Is written permission needed to distribute copies of materials (e.g., the assessment tools, planning guide, lessons plans, fact sheets)?

    No. All of the materials and information on are copyright-free. Users do not need copyright permission to download, reproduce, or distribute the information and materials.

  2. Is there a cost in purchasing copies of materials available on

    No. All of the information and materials on are copyright-free. Therefore, there is no cost in reproducing multiple copies. Users may simply download and print all of the materials on at no charge.

  3. Are full-text versions of the references available? If so, how much does it cost to receive a copy?

    Yes. Full-text versions of the references can be easily accessed at your local public library.

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Partnerships and Hyperlinks

  1. Our company is interested in forming a partnership with What steps should we take to make this happen?

    If your company is interested in forming a partnership, go to and you will receive information on how to become a National Diabetes Education Program (NDEP) partner. was developed in collaboration with NDEP. You can also receive an informational packet and be added to the NDEP electronic newsletter mailing list.

  2. How can we get our company’s Web site added as a hyperlink on

    As a federally funded initiative, the National Diabetes Education Program (NDEP) cannot endorse any specific products or organizations; therefore, we do not generally link to commercial Web sites (“dot com” sites). However, there are circumstances in which we would consider adding a hyperlink to organizations with missions and objectives strategically consistent with NDEP’s. If you believe your organization meets the criteria for a hyperlink, please send the information on your organization via the Contact Us page and NDEP will consider this possibility.

  3. Can I suggest other Web sites that might be helpful for users?

    Yes. Go to the Contact Us page and send us an e-mail with your suggestion(s). We will review your suggestion(s) but we cannot guarantee that we will include the suggested link on our Resources page.

  4. Can we promote our diabetes products on

    No. is a product of the National Diabetes Education Program (NDEP). NDEP is a joint initiative between the National Institutes of Health (NIH) and the Centers for Disease Control and Prevention (CDC). As a government resource, our policy is not to promote commercial products.

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Medical Advice

  1. Does recommend or endorse any particular brand of diabetic supplies?

    No. is a product of the National Diabetes Education Program (NDEP). NDEP is a joint initiative between the National Institutes of Health (NIH) and the Centers for Disease Control and Prevention (CDC). As a government resource, our policy is not to promote medical products.

  2. Does offer medical advice on diabetes-related medications or lifestyle therapies? provides general information and links to other resources, but cannot offer personal medical advice or direct medical services. We recommend you seek advice from your personal health care professional. The Centers for Disease Control and Prevention (CDC) partially funds diabetes prevention and control programs in each state. To find your state’s program go to, and select “state-based programs.” Next, click on your state. They may be able to provide information on state and local resources.

    The Health Resources and Services Administration (HRSA) funds primary health care centers in each state. To find a center in your area, go to or call 1-800-ASK-HRSA.

    The American Association of Diabetes Educators (AADE) Web site can help you find a certified diabetes educator in your area through its search function. You can find a diabetes educator at

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  1. Can information from be saved to the hard drive, or on a floppy disk?

    Yes. The information available on can be downloaded and saved on a hard drive or a floppy disk.

  2. Which browser is best to use to view

    You can view on most browsers without any problems.

  3. We are having difficulty downloading some of the information from What is the preferred method for downloading information?

    The information and materials from can be saved by following the same procedures used to save a regular Word document. For example, when trying to download one of the PDF files (e.g., a fact sheet or handout), simply click the floppy disk icon on the upper left corner. The “Save As” folder will appear. Choose the appropriate file and click “Save.” The document will now be saved.

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Miscellaneous Information

  1. Is designed for a small employer or a medium-to-large size employer? is designed for large employers, small business owners, human resource and wellness professionals, occupational health professionals, Employee Assistance Program (EAP) representatives, diabetes educators, managed care wellness professionals, and benefits professionals.

  2. How often is the information updated on revises and adds new diabetes information on the Web site as needed.

  3. Are there any statistics that show the benefits of using tools (e.g., the assessment tools, lesson plans)?

    Data are currently being collected to determine the impact of using some of the tools. All of the lesson plans were reviewed by a former diabetes educator of the year for the American Association of Diabetes Educators, and by a former chair of the Diabetes Care and Education Practice Group of the American Dietetic Association. In addition, the lesson plans were based on the American Diabetes Association’s Standards of Care, from information found in journals from the American Diabetes Association and the American Diabetic Association, and from various books on diabetes. The assessment tools were based on the third National Health and Nutrition Examination Survey (NHANES). The assessment tools are updated with information from the National Health Interview Survey (NHIS).

  4. Does have a need for public speakers and presentations? does not currently offer speaker opportunities. If you are interested in incorporating information about into a presentation, go to the Contact Us page and let us know how we can assist you.

  5. Does offer funding opportunities to grassroots organizations?

    No. The National Diabetes Education Program (NDEP) does fund several National Minority Organizations (NMOs) through a competitive cooperative agreement process. These NMOs may offer small grants to community-based groups to implement diabetes programs. More information on the NDEP-funded NMOs can be found at Grants are sometimes offered through federal agencies, and are specifically for businesses to implement diabetes-related programs. General funding opportunities from both the Centers for Disease Control and Prevention (CDC) and the National Institutes of Health (NIH) can be found in the Federal Register and/or on NIH and CDC Web sites at or

  6. Are there any pamphlets available for companies to share with their employees?

    Yes. Go to the Contact Us section and request a copy of the marketing brochure.

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Spanish Translation

  1. Are materials available in Spanish or in any other languages?

    The National Diabetes Education Program (NDEP) does publish materials in Spanish and in 15 Asian and Pacific Islander languages. For a complete list of these materials see

    Spanish language information is currently being added to the Web site. Additional Spanish language materials can be found at

    Asian language materials are available at

    Single copies (or small packets) of materials are free of charge. Limited quantities may be ordered for a small cost-recovery charge by contacting the NDEP information line at (800) 438-5383, or the National Diabetes Information Clearinghouse (NDIC) at (800) 860-8747. NDEP is not able to provide large numbers of publications and products at no charge, but if your organization wants to distribute large numbers of NDEP publications, you can photocopy them (all NDEP materials are copyright-free) or we can provide a zip cartridge or CD-ROM of materials at a cost recovery charge that can be taken to a professional printer for reproduction. Most NDEP materials are available in PDF format at for downloading and reproduction.

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Contact Information

  1. What is the mailing address for is a resource supported by the National Diabetes Education Program (NDEP). You can contact the following NDEP staff:

      Jane Kelly, MD
      Director, NDEP Centers for Disease Control and Prevention
      Mailstop K-10
      4770 Buford Highway
      Atlanta, GA 30341
      (770) 488-5196

      Sabrina Harper, MS
      Assistant Director, NDEP Centers for Disease Control and Prevention
      Mailstop K-10
      4770 Buford Highway
      Atlanta, GA 30341
      (770) 488-5034

  2. What telephone number should I use to contact someone at

    See above for contact information

  3. Are there other National Diabetes Education Program (NDEP) Web sites?

    Yes. In addition to and, there are two other Web sites either sponsored by NDEP or with information on NDEP: contains information about the Centers for Disease Control and Prevention Division of Diabetes Translation (CDC/DDT) including contact information on the state Diabetes Prevention and Control Programs, a contact list of topic experts at CDC/DDT, information on the NDEP partnership network, and other programs of interest conducted through CDC/DDT. is an interactive site that offers guidance on the important components of health care systems in providing chronic care management in diabetes.

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