Frequently Asked Questions

Not sure if you can photocopy and distribute materials on diabetesatwork.org? Wondering if you can get your URL posted on www.diabetesatwork.org? Answers to these questions and more are provided below.

If you have additional questions, go to the Contact Us section and e-mail your questions to us.

• Permission and Cost for Using Materials
• Partnerships and Hyperlinks
• Medical Advice
• Technical/Troubleshooting
• Miscellaneous Information
• Spanish Translation
• Contact Information

Permission and Cost for Using Materials

1. Is written permission needed to distribute copies of diabetesatwork.org materials (e.g., the assessment tools, planning guide, lessons plans, fact sheets)?
   
   No. All of the materials and information on diabetesatwork.org are copyright-free. Users do not need copyright permission to download, reproduce, or distribute the information and materials.
   
   
2. Is there a cost in purchasing copies of materials available on diabetesatwork.org?
   
   No. All of the information and materials on diabetesatwork.org are copyright-free. Therefore, there is no cost in reproducing multiple copies. Users may simply download and print all of the materials on diabetesatwork.org at no charge.
   
   
3. Are full-text versions of the references available? If so, how much does it cost to receive a copy?
   
   Yes. Full-text versions of the references can be easily accessed at your local public library.

Return to Top of Page

Partnerships and Hyperlinks

1. Our company is interested in forming a partnership with diabetesatwork.org. What steps should we take to make this happen?
   
   If your company is interested in forming a partnership, go to http://ndep.nih.gov/partnerships/partnerships.htm and you will receive information on how to become a National Diabetes Education Program (NDEP) partner. Diabetesatwork.org was developed in collaboration with NDEP. You can also receive an informational packet and be added to the NDEP electronic newsletter mailing list.
   
   
2. How can we get our company’s Web site added as a hyperlink on diabetesatwork.org?
   
   As a federally funded initiative, the National Diabetes Education Program (NDEP) cannot endorse any specific products or organizations; therefore, we do not generally link to commercial Web sites (“dot com” sites). However, there are circumstances in which we would consider adding a hyperlink to organizations with missions and objectives strategically consistent with NDEP’s. If you believe your organization meets the criteria for a hyperlink, please send the information on your organization via the Contact Us page and NDEP will consider this possibility.
   
   
3. Can I suggest other Web sites that might be helpful for diabetesatwork.org users?
   
   Yes. Go to the Contact Us page and send us an e-mail with your suggestion(s). We will review your suggestion(s) but we cannot guarantee that we will include the suggested link on our Resources page.
   
   
4. Can we promote our diabetes products on diabetesatwork.org?
   
   No. Diabetesatwork.org is a product of the National Diabetes Education Program (NDEP). NDEP is a joint initiative between the National Institutes of Health (NIH) and the Centers for Disease Control and Prevention (CDC). As a government resource, our policy is not to promote commercial products.

Return to Top of Page

Medical Advice

1. Does diabetesatwork.org recommend or endorse any particular brand of diabetic supplies?
   
   No. Diabetesatwork.org is a product of the National Diabetes Education Program (NDEP). NDEP is a joint initiative between the National Institutes of Health (NIH) and the Centers for Disease Control and Prevention (CDC). As a government resource, our policy is not to promote medical products.
   
   
2. Does diabetesatwork.org offer medical advice on diabetes-related medications or lifestyle therapies?
   
   Diabetesatwork.org provides general information and links to other resources, but cannot offer personal medical advice or direct medical services. We recommend you seek advice from your personal health care professional. The Centers for Disease Control and Prevention (CDC) partially funds diabetes prevention and control programs in each state. To find your state’s program go to http://www.cdc.gov/diabetes, and select “state-based programs.” Next, click on your state. They may be able to provide information on state and local resources.
   
   The Health Resources and Services Administration (HRSA) funds primary health care centers in each state. To find a center in your area, go to http://ask.hrsa.gov/pc/ or call 1-800-ASK-HRSA.
   
   The American Association of Diabetes Educators (AADE) Web site can help you find a certified diabetes educator in your area through its search function. You can find a diabetes educator at http://members.aadenet.org/Scriptcontent/map.cfm.

Return to Top of Page

Technical/Troubleshooting

1. Can information from diabetesatwork.org be saved to the hard drive, or on a floppy disk?
   
   Yes. The information available on diabetesatwork.org can be downloaded and saved on a hard drive or a floppy disk.
   
   
2. Which browser is best to use to view diabetesatwork.org?
   
   You can view diabetesatwork.org on most browsers without any problems.
   
   
3. We are having difficulty downloading some of the information from diabetesatwork.org. What is the preferred method for downloading information?
   
   The information and materials from diabetesatwork.org can be saved by following the same procedures used to save a regular Word document. For example, when trying to download one of the PDF files (e.g., a fact sheet or handout), simply click the floppy disk icon on the upper left corner. The “Save As” folder will appear. Choose the appropriate file and click “Save.” The document will now be saved.

Return to Top of Page

Miscellaneous Information

1. Is diabetesatwork.org designed for a small employer or a medium-to-large size employer?
   
   Diabetesatwork.org is designed for large employers, small business owners, human resource and wellness professionals, occupational health professionals, Employee Assistance Program (EAP) representatives, diabetes educators, managed care wellness professionals, and benefits professionals.
   
   
2. How often is the information updated on diabetesatwork.org?
   Diabetesatwork.org revises and adds new diabetes information on the Web site as needed.
   
   
3. Are there any statistics that show the benefits of using diabetesatwork.org tools (e.g., the assessment tools, lesson plans)?
   
   Data are currently being collected to determine the impact of using some of the diabetesatwork.org tools. All of the lesson plans were reviewed by a former diabetes educator of the year for the American Association of Diabetes Educators, and by a former chair of the Diabetes Care and Education Practice Group of the American Dietetic Association. In addition, the lesson plans were based on the American Diabetes Association’s Standards of Care, from information found in journals from the American Diabetes Association and the American Diabetic Association, and from various books on diabetes. The assessment tools were based on the third National Health and Nutrition Examination Survey (NHANES). The assessment tools are updated with information from the National Health Interview Survey (NHIS).
   
   
4. Does diabetesatwork.org have a need for public speakers and presentations?
   
   Diabetesatwork.org does not currently offer speaker opportunities. If you are interested in incorporating information about diabetesatwork.org into a presentation, go to the Contact Us page and let us know how we can assist you.
   
   
5. Does diabetesatwork.org offer funding opportunities to grassroots organizations?
   
   No. The National Diabetes Education Program (NDEP) does fund several National Minority Organizations (NMOs) through a competitive cooperative agreement process. These NMOs may offer small grants to community-based groups to implement diabetes programs. More information on the NDEP-funded NMOs can be found at http://www.cdc.gov/diabetes/ndep/outreach.htm. Grants are sometimes offered through federal agencies, and are specifically for businesses to implement diabetes-related programs. General funding opportunities from both the Centers for Disease Control and Prevention (CDC) and the National Institutes of Health (NIH) can be found in the Federal Register and/or on NIH and CDC Web sites at http://grants1.nih.gov/grants/guide/index.html or http://www.cdc.gov/funding.htm.
   
   
6. Are there any diabetesatwork.org pamphlets available for companies to share with their employees?
   
   Yes. Go to the Contact Us section and request a copy of the diabetesatwork.org marketing brochure.

Return to Top of Page

Spanish Translation

1. Are materials available in Spanish or in any other languages?
   
   The National Diabetes Education Program (NDEP) does publish materials in Spanish and in 15 Asian and Pacific Islander languages. For a complete list of these materials see http://ndep.nih.gov.
   
   Spanish language information is currently being added to the diabetesatwork.org Web site. Additional Spanish language materials can be found at http://ndep.nih.gov/get-info/spanish.htm.
   
   Asian language materials are available at http://ndep.nih.gov/conduct/psa-aapi.htm#aapi.
   
   Single copies (or small packets) of materials are free of charge. Limited quantities may be ordered for a small cost-recovery charge by contacting the NDEP information line at (800) 438-5383, or the National Diabetes Information Clearinghouse (NDIC) at (800) 860-8747. NDEP is not able to provide large numbers of publications and products at no charge, but if your organization wants to distribute large numbers of NDEP publications, you can photocopy them (all NDEP materials are copyright-free) or we can provide a zip cartridge or CD-ROM of materials at a cost recovery charge that can be taken to a professional printer for reproduction. Most NDEP materials are available in PDF format at http://ndep.nih.gov for downloading and reproduction.

Return to Top of Page

Contact Information

1. What is the mailing address for diabetesatwork.org?
   
   www.diabetesatwork.org is a resource supported by the National Diabetes Education Program (NDEP). You can contact the following NDEP staff:
   
   
   Jane Kelly, MD
   Director, NDEP Centers for Disease Control and Prevention
   Mailstop K-10
   4770 Buford Highway
   Atlanta, GA 30341
   (770) 488-5196
   jkelly@cdc.gov
   
   Sabrina Harper, MS
   Assistant Director, NDEP Centers for Disease Control and Prevention
   Mailstop K-10
   4770 Buford Highway
   Atlanta, GA 30341
   (770) 488-5034
   sharper@cdc.gov
   
   
2. What telephone number should I use to contact someone at diabetesatwork.org?
   
   See above for contact information
   
   
3. Are there other National Diabetes Education Program (NDEP) Web sites?
   
   Yes. In addition to http://www.diabetesatwork.org and http://ndep.nih.gov/, there are two other Web sites either sponsored by NDEP or with information on NDEP:
   
   http://www.cdc.gov/diabetes/ contains information about the Centers for Disease Control and Prevention Division of Diabetes Translation (CDC/DDT) including contact information on the state Diabetes Prevention and Control Programs, a contact list of topic experts at CDC/DDT, information on the NDEP partnership network, and other programs of interest conducted through CDC/DDT.
   
   http://betterdiabetescare.nih.gov is an interactive site that offers guidance on the important components of health care systems in providing chronic care management in diabetes.

Return to Top of Page